Insurance.

Insurance and Safety Information

At The Hidden Frame, the safety and wellbeing of our guests are of the utmost importance. We maintain full Public Liability Insurance with East Kent Underwriting Ltd (Policy No: EKU016325/10/25) to provide protection for visitors during their time at our facilities. This cover ensures that we are insured for incidents involving accidental injury or property damage that may occur on-site, giving you peace of mind while enjoying your experience.

Please note that while we hold comprehensive public liability insurance, this does not cover any loss or damage to personal property or equipment, including camera gear, lenses, or accessories brought onto the premises. Guests are encouraged to ensure they have their own equipment insurance in place. Additionally, vehicles are parked at the owner’s risk, and The Hidden Frame cannot accept responsibility for any damage, loss, or theft that may occur in the parking area.

A copy of our Public Liability Insurance Policy and supporting documentation is available below for your reference and transparency:

• 📄 Public Liability Insurance Schedule – East Kent Underwriting Ltd
• 📄 Combined Liability Policy Wording (V2024.1)
• 📄 Insurance Product Information Document (IPID)

These documents outline the scope, terms, and conditions of our cover as provided by East Kent Underwriting Ltd.